Services

Funeral Livestream

Immersive multi-camera streaming

Enable experience
Live streaming is a powerful way to give the gift of an immersive experience at the time of the funeral.
It's a form of content that lets time-sensitive and important occassions be seen by people who matter, so they don't miss out.

Terms & Conditions

Coverage
While issues are rare, due to the nature of the internet, live streaming can be subject to external influences that can cause interruption or disruption to the broadcast and/or recording of services. No guarantee is given that audio/visual data delivered over the internet will be uninterrupted or error-free. Mullermind Creative will not be liable for any corruption to the streaming of the Funeral or any delay in receiving or other defects relating to data dispatched over the internet. As a back up we always record the ceremony digitally to ensure the ceremony is still captured just incase the feed is disrupted. Should this be the case then a digital file will be provided within 24-48 hours of us arriving back at our office.

The client understands and accepts that the video coverage will be as the Videographer determines and that no individual video clip will be deemed more important than another. Special requests are not binding instruction, although every effort is made to comply with the client’s wishes , the Videographer shall be granted complete artistic licence including in relation to the angle of capture and the locations used. The videographers judgement regarding the positioning shall be final. Due to the vagaries of the weather and the willingness of subjects it may not be possible to capture all the images requested.

Limitation of Liability

In the unlikely event of a total equipment failure or cancellation of this contract by either party or in any other circumstance the liability of one party to the other shall be limited to the total value of the contract. Neither party shall be liable for indirect or consequential loss. Our liability to you is limited to making a refund of the sums that you have paid us in respect of the booking. We will be entitled to deduct any out of pocket expenses that we have reasonably incurred or paid to a third party.

Filming Permissions – Church & Venues
Please note that it is your responsibility to obtain the consent from the owners of the venue where the Event is being held and all other persons involved in the Event, such as any person conducting the ceremony, the choir, organist and other musicians to record the Event before it takes place and to pay any fees charged by them. If you fail to do so, this may mean that we are unable to film the Event. If this occurs then we are not liable for any recordings missed as it is the clients responsibility to obtain all permissions.

Copyright and Consents
Any images/videos or copies of images/videos, stored digitally or otherwise are protected by the Copyright and Design Act 1988. It is contrary to the Act to copy or allow to be copied photographically/electronically or by any other means an image/video clip created as part of this contract without the permission of us in writing. All digital files remain the property of Mullermind Creative.

Staying Longer at the Event
Once our contractual hours are complete we have the right to leave the event. However, if the client requests us to stay longer than the agreed finish time then this can usually be arranged.

Expenses
The client will be liable to pay any additional expenses incurred by Mullermind Creative not already included within the contract price. This includes for example; access fees charged by some venues, parking costs and the dispatch of discs and other products. All additional goods must be paid for in full on ordering. This includes extra USB storage devices, footage/images and any other services ordered after the event or outside the original contract.

For live streaming we can also provide you with copies of the film on a USB storage device at an extra cost. These costs are laid out in our original quote.

Cancellation & Termination

We can withdraw, cancel or amend a proposal f it has not been accepted by you, or if the project has not started. Either we or you can cancel the order for any reason prior to your acceptance (or rejection) of the quotation.

If you want to amend any details of the project you must tell us in writing as soon as possible. Changes to the agreed contract or the use of additional services may result in increased costs. We will make this clear and transparent and add this to the overall quote/invoice total.

Cancellations less than 48h prior to day of the live-stream will not be refunded. Cancellations made after having your booking confirmed, but prior to the 48 hour window will incur an admin fee for any services already provided.

In some circumstances, due to lockdown laws, the agreed will not be able to go ahead as agreed or at all, and is therefore ‘frustrated’. In this scenario a full refund will be issued.

Live streaming

Frequently asked questions

Yes, we’ll record the stream at the maximum stream quality. Editing services are also available to tidy up or shorten your event so it’s a pleasure to watch again after the event.

Indoors, outdoors – almost anywhere! If the venue doesn’t have ethernet or reliable wi-fi, we can use cellular connection. If that’s not going to be reliable because reception is limited, a cellular bonding solution might be very suitable!

Your funeral stream will be hosted by YouTube by default. Talk to us if you need the stream to be hosted by another platform.

We can currently provide 3 camera angles and have an additional feed from a slideshow, video or other media source.